Technical Support OR customer Support Executive

Job Location : Ahmedabad, Gujarat

Experience : 1 to 3 years Exp.

Roles and responsibilities :

• Dealing with clients to help resolve their issues, mainly on emails and calls if required.
• Proactively identifies issues and implements plans to resolve them.
• Ensures all sensitive complaints are accurately reviewed and investigated prior to responding in a timely and professional manner, and that information is properly updated with the appropriate regulator.
• Works independently and/or in a team environment on special projects and other assignments as needed
• Experience of 1 to 3 years in technical support or customer support
• Effective communication skills and good typing speed
• Knowledge of CRM systems and procedures
• Customer-focused attitude and the capacity to adjust to and handle various personalities.
• Excellent presentation and communication abilities
• The capacity to adhere to deadlines.
• Time management skills

• 5 days working
• Flexible schedule
• Friday Fun activities
• Learning and Growth Opportunities