Introduction

Mining equipment sales agreements are complex, high-value commitments that define the success of OEMs and contractors alike. These contracts span years, include extensive compliance clauses, and involve global stakeholders.

However, most OEMs still rely on spreadsheets or disconnected ERP modules to track obligations — resulting in missed rebates, delays, and disputes.

A Deloitte (2024) report found that 40% of mining OEMs experience contract disputes due to poor visibility and misaligned commitments.

Salesforce Manufacturing Cloud empowers manufacturers to digitize and automate sales agreements, ensuring compliance, transparency, and trust across the mining value chain.

The Nature of Mining Equipment Sales Agreements

• Multi-Year Commitments → Projects lasting 5–15 years.
• Large Contract Values → Often exceeding hundreds of millions.
• Global Collaboration → OEMs, dealers, contractors, and governments.
• Custom Machinery Builds → Each agreement linked to specific project specs.

Challenges in Managing Sales Agreements

1. Long-Term, Multi-Billion Dollar Contracts

• Tracking multi-year milestones is complex.
• Manual systems prone to oversight.

2. Complex Pricing & Customization Models

• Each mining client requires unique equipment configurations.
• Dynamic pricing models hard to maintain manually.

3. Compliance & Safety Clauses

• Agreements must comply with national safety, environmental, and labor standards.

4. Manual Agreement Tracking

• PDFs and spreadsheets lack version control and real-time status.

5. Dealer and Contractor Collaboration Issues

• Multiple intermediaries reduce visibility and accountability.

How Salesforce Manufacturing Cloud Improves Sales Agreement Management

1. Centralized Agreement Repository

• Digitizes all sales contracts in Salesforce.
• Provides unified visibility across finance, legal, and sales teams.

2. Automated Pricing & Rebate Tracking

• Configures and automates complex pricing models.
• Tracks rebates and incentives at contract level.

3. Real-Time Performance Dashboards

• Displays milestones, deliveries, and revenue realization.
• Ensures contractual transparency across departments.

4. Contractual Compliance Monitoring

• Tracks safety, ESG, and regulatory obligations.
• Generates compliance reports automatically.

5. AI-Powered Risk & Renewal Insights

• Einstein AI predicts:
  • Potential delays or non-compliance risks
  • Renewal opportunities for service contracts

Case Study: Mining OEM Streamlines Sales Agreement Management

A mining equipment manufacturer managing global contracts worth $8B+ faced:

• • Missed rebate payouts.
  • Manual compliance tracking.

After Salesforce:

• Contract visibility improved across 10 regions.
• Penalty incidents reduced by 45%.
• Renewals automated for aftermarket services.

The Future of Sales Agreement Management in Mining Manufacturing

• Smart Contracts with Blockchain → Automatic execution of milestones and payments.
• AI Contract Advisors → Optimized negotiations and compliance alerts.
• Sustainability Clauses → Embedded carbon accountability.
• Integrated Lifecycle Tracking → Sales, service, and maintenance under one agreement.

Conclusion

Mining OEMs require precision and accountability in managing massive contracts. Salesforce Manufacturing Cloud provides:

• Centralized digital agreements
• Automated pricing & rebate visibility
• Compliance & milestone tracking
• AI-driven risk and renewal intelligence

With Salesforce, mining equipment manufacturers achieve trust, efficiency, and predictable profitability.

? Ready to modernize your mining contracts?

? [Book a Manufacturing Cloud Strategy Session with Perigeon]