Why Car Manufacturers Need Salesforce Service Cloud + Field Service Lightning
The automotive industry is undergoing rapid transformation. Electric vehicles, connected cars, and shifting customer expectations are redefining how car manufacturers operate. For OEMs, it’s no longer just about building cars—it’s about delivering lifetime value through service excellence. Car buyers expect: Hassle-free warranty claims Real-time updates on recalls and repairs Seamless service across dealers Predictive, proactive […]
