The Future of Biopharma Service with Salesforce + IoT

The biopharma industry is shifting from reactive service to predictive, compliance-driven ecosystems. Hospitals, labs, and regulators expect transparency, safety, and sustainability. Salesforce, integrated with IoT and AI, is enabling this future.   Future Trends in Biopharma Service IoT-Connected Bioprocessing Equipment Sensors monitor bioreactors and cleanrooms in real time. Salesforce cases auto-created for anomalies. AI-Powered Service […]

Top 5 Salesforce Use Cases for Biopharma Companies

Biopharma companies are navigating compliance, innovation, and global distribution pressures. Salesforce helps them digitize compliance-heavy operations while enabling predictive servicing. Here are the top 5 Salesforce use cases for biopharma.   Use Case 1: Compliance Automation Service Cloud creates audit-ready digital logs. Tracks GMP, FDA, EMA, HIPAA compliance. SLA timers for compliance incidents.   Use […]

Why Biopharma Companies Need Salesforce Service Cloud + Field Service Lightning

The biopharma industry is shaping the future of medicine—pioneering vaccines, biologics, cell and gene therapies. With innovation comes immense complexity. Companies face: Strict compliance requirements (FDA, EMA, GMP, HIPAA) Downtime risks in bioreactors, chromatography systems, and cleanroom environments Dealer and distributor networks supplying hospitals and research centers globally Pressure to deliver traceability, transparency, and safety […]