Why Biopharma Companies Need Salesforce Service Cloud + Field Service Lightning
The biopharma industry is shaping the future of medicine—pioneering vaccines, biologics, cell and gene therapies. With innovation comes immense complexity. Companies face: Strict compliance requirements (FDA, EMA, GMP, HIPAA) Downtime risks in bioreactors, chromatography systems, and cleanroom environments Dealer and distributor networks supplying hospitals and research centers globally Pressure to deliver traceability, transparency, and safety […]
