Salesforce Service Cloud and Asset Service Lifecycle Management – Extending the Life of Assets

For asset-heavy industries—manufacturing, utilities, healthcare, automotive—service doesn’t end at the point of sale. Customers expect warranty coverage, proactive maintenance, and lifecycle visibility for every asset. Salesforce Service Cloud’s Asset Service Lifecycle Management feature helps companies track assets from installation through end-of-life, ensuring predictive service, compliance, and revenue opportunities. Challenges in Asset Management Warranty Disputes Manual […]

Top 5 Salesforce Use Cases for Turbine Manufacturers

Turbine manufacturers operate in a mission-critical environment. Customers don’t just expect product excellence—they expect zero downtime, 24/7 service support, and airtight compliance. Salesforce has emerged as the go-to platform to deliver these expectations. Let’s explore the top 5 use cases where Service Cloud + FSL deliver maximum value for turbine OEMs.   Use Case 1: […]

The Future of Machinery Manufacturing Service with Salesforce CRM + IoT

The-Future-of-Machinery-Manufacturing-Service-with-Salesforce-CRM-IoT-1.jpg

Why the Future is Service-Led Machinery manufacturers used to compete on product quality and price. Today, they compete on service experience. Customers don’t just want machines that work; they want predictability, proactive service, and guaranteed uptime. Global leaders are already moving toward service-based business models, where revenue comes not only from machine sales but also […]