Why Mining Companies Need Salesforce Service Cloud + Field Service Lightning
Mining is one of the world’s most asset-heavy, high-risk industries. From extracting iron ore, copper, and coal to processing rare earths, mining companies deal with massive equipment, remote locations, and strict safety standards. Key challenges include: Unplanned equipment downtime costing $100,000+ per hour Harsh, remote environments with poor connectivity Complex safety and compliance regulations Managing […]
