The dairy sector is balancing growth, compliance, and consumer trust. Salesforce helps manufacturers ensure food safety, SLA adherence, and proactive service.
Here are the top 5 Salesforce use cases in the dairy industry.
1: Compliance & Food Safety Automation
- Service Cloud maintains audit-ready logs.
- Digital reporting for FSSAI, FDA, HACCP.
- SLA timers escalate food safety-related incidents.
2: Dealer & Distributor Portals
- Experience Cloud portals for dealers and distributors.
- Transparent complaint tracking.
- Knowledge base access for hygiene and handling.
3: Predictive IoT Maintenance
- IoT sensors monitor chillers, pasteurizers, packaging lines.
- Salesforce creates cases automatically.
- FSL dispatch ensures proactive servicing.
4: SLA & Warranty Monitoring
- SLA dashboards ensure uptime of cold chain systems.
- Warranty validations automated.
- Escalations prevent breaches.
5: Sustainability & ESG Reporting
- Dashboards track water usage, energy consumption, CO₂.
- ESG reports simplify sustainability audits.
- Supports eco-conscious branding.
Example
A dairy plant used Salesforce SLA dashboards. SLA breaches reduced by 23%, downtime incidents decreased, and compliance reporting improved.
Why Perigeon?
- Salesforce-certified team with food safety expertise.
- Delivered IoT predictive service, SLA dashboards, ESG compliance.
📩 Talk to Perigeon about Salesforce solutions for the dairy industry.
