📘 Post 1: Introduction to Salesforce Automotive Cloud
Title: Driving Digital Transformation in Auto Industry with Salesforce Automotive Cloud
Summary:
Explore the key components of Salesforce Automotive Cloud, why it was built, and how it addresses the industry’s need for a connected customer, dealer, and vehicle lifecycle.
Topics Covered:
- Overview of Automotive Cloud
- Industry pain points (disconnected dealer & OEM experiences, manual service flows)
- Introduction to Auto Data Model, CDP, and Automotive Console
📘 Post 2: Unified Customer Journeys – Sales, Service & Beyond
Title: Connecting the Automotive Journey from Showroom to Service Bay
Summary:
Learn how Automotive Cloud unifies customer interactions across purchase, finance, service, and loyalty touchpoints using a single Customer 360.
Topics Covered:
- Lifecycle Management (Prospect → Buyer → Owner)
- Personalization with CDP & Einstein
- Connected sales and after-sales processes
📘 Post 3: Dealer, OEM, and Partner Collaboration
Title: Seamless Collaboration Across Dealerships and OEMs with Salesforce Automotive Cloud
Summary:
Discover how Automotive Cloud bridges the gap between OEMs and dealerships using Partner Relationship Management (PRM) and shared workflows.
Topics Covered:
- Dealer Management System integration
- Lead routing, test drive tracking, quote management
- Real-time inventory and order visibility
📘 Post 4: Field Service & Connected Vehicles
Title: Smarter Field Operations and Vehicle Connectivity with Salesforce Automotive Cloud
Summary:
Explore how Field Service and IoT integrations enable proactive maintenance, recalls, and in-field diagnostics—powered by real-time telematics data.
Topics Covered:
- Work Order automation
- Predictive maintenance using sensor data
- Integration with Service Cloud & Field Service Lightning
📘 Post 5: How Perigeon Software Accelerates Automotive Cloud Adoption
Title: Accelerate Your Salesforce Automotive Cloud Journey with Perigeon Software
Summary:
See how Perigeon Software, a Salesforce Consulting Partner, enables automotive brands to deploy, customize, and integrate Automotive Cloud for real-world impact.
Topics Covered:
- Implementation strategy (OEM vs Dealer model)
- Data migration & security
- Real-time integration with ERP, DMS, and IoT platforms
- Success stories and industry best practices
