Zoho CRM Developer

About the Role

We are seeking an experienced Zoho CRM Developer with 3–4 years of hands-on experience in the Zoho ecosystem. The ideal candidate should have strong expertise in Zoho CRM customization, Zoho Creator development, Deluge scripting, API integrations, workflow automation, and Zoho One implementation.

Key Responsibilities

  • Zoho CRM implementation, customization, and configuration
  • UI customization, module setup, and field mapping
  • Workflow automation and multi-level approval process implementation
  • Budget-based approval workflows with automated email triggers
  • Mandatory rejection reason handling within approval flows
  • Data migration (Leads, Contacts, Accounts, Deals) and data cleanup
  • Sales funnel setup and dashboard/report creation
  • Bi-directional and single-direction API integrations with third-party systems
  • Real-time data synchronization using Zoho CRM APIs
  • Email integration (POP3, IMAP)
  • Survey management setup using custom modules/records
  • Zoho Creator application development and legacy system migration
  • Zoho One implementation and automation
  • Scheduler application development
  • Zoho SalesIQ setup and Zobot (chatbot) implementation
  • Integration with Zoho Projects, Zoho Campaigns, and SalesIQ
  • Client support, troubleshooting, and technical assistance

Preferred Skills

  • Strong experience in Zoho CRM customization & setup
  • Hands-on expertise in Zoho Creator
  • Proficiency in Deluge scripting
  • Experience in Zoho One implementation
  • Strong knowledge of REST APIs & third-party integrations
  • Workflow automation & approval process expertise
  • Data migration & CRM buildout experience
  • Experience in SalesIQ Zobot development
  • Good communication and client-handling skills

Required Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
  • 3–4 years of hands-on experience in Zoho CRM development and customization.
  • Strong expertise in Zoho Creator application development.
  • Proficiency in Deluge scripting for workflow automation and custom business logic.
  • Experience implementing and managing Zoho One solutions.
  • Hands-on experience with REST APIs, web services, and third-party integrations.
  • Experience with CRM data migration, data cleansing, and CRM implementation projects.
  • Knowledge of workflow automation, approval processes, and business process optimization.
  • Experience with Zoho SalesIQ, Zobot, Zoho Projects, and Zoho Campaigns integration.
  • Familiarity with email integrations (POP3/IMAP) and real-time data synchronization.
  • Zoho Certified Developer certification is preferred.
  • Excellent communication, analytical, troubleshooting, and client management skills.

Key Competencies

  • Zoho CRM Customization & Configuration
  • Zoho Creator Application Development
  • Deluge Scripting
  • Zoho One Implementation
  • Workflow Automation & Business Process Optimization
  • Approval Process Design & Implementation
  • REST API & Third-Party Integrations
  • CRM Data Migration & Data Management
  • Real-Time Data Synchronization
  • SalesIQ & Zobot Development
  • Dashboard & Report Development
  • Email Integration (POP3/IMAP)
  • Problem Solving & Root Cause Analysis
  • Client Communication & Stakeholder Management
  • Technical Troubleshooting & Support
  • Project Implementation & Delivery
  • Time Management & Prioritization
  • Collaboration & Teamwork
  • Continuous Learning & Adaptability
  • Attention to Detail & Quality Assurance

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