Create a scalable, API-ready architecture for future roadmap items
The project demanded strict adherence to healthcare and data protection regulations, including HIPAA, SOC 2, and ISO 27001, right from Phase 1.
Ensuring a consistent and seamless user experience across both mobile and web platforms was essential to meet user expectations.
Phase 1 had to be completed, tested, and launched within a tight 12-week timeline, including User Acceptance Testing (UAT).
The platform needed to support varied workflows across healthcare, human resources, and legal departments, requiring high flexibility in design and functionality.
Achieved full compliance with HIPAA, SOC 2, and ISO 27001 standards, ensuring data security and regulatory alignment.
Over 500 users were onboarded within the first month post-launch, indicating strong initial adoption and market fit.
Laid a strong foundation for upcoming development phases with scalable components like API integrations, workflow engine, and white-labeling options.
They had no in-house technical or software engineering team
There was no legacy codebase
or platform
Category
Team Capability
Storage
Payments
Mobile
Perigeon ensured product reliability and stability through a structured QA discipline focused on platform resilience, data integrity, and frictionless user workflows.
Comprehensive QA Plan created before development handoff to define test scope, risks, and acceptance criteria.
Valcare had no in-house tech team, so Perigeon guided them through structured Agile ceremonies while engineering and validating the product incrementally.
No.
Agents can make calls using Click-to-Dial inside Salesforce and track all call activities directly from Salesforce. The integration eliminates app-switching and allows agents to perform all CallHippo actions within Salesforce.
Yes.
The solution supports automated workflows, configurable triggers, custom actions, and integration testing aligned with each client’s business processes. The Agile approach ensured iterative customization throughout the project.
Yes.
The features described—Click-to-Dial, activity logging, CTI integration, real-time sync—are all Lightning-compatible. The QA process validated functionality across Salesforce modules, which indicates Lightning Experience support.