SignBulb From Valcare’s Vision→to Perigeon’s Engineering

A cloud-native, containerized, mobile-first eSignature SaaS product engineered entirely by Perigeon for Valcare Systems

Project Objectives

🎯 Deliver intuitive, mobile-friendly UX with Figma-to-HTML implementation
🎯 Ensure full compliance with HIPAA, SOC 2, ISO 27001, and the eSign Act
🎯 Deliver intuitive, mobile-friendly UX with Figma-to-HTML implementation

🎯
Create a scalable, API-ready architecture for future roadmap items

🎯 Outsource the entire product lifecycle—from concept to go-live

Key Challenges

Compliance-Centric Build

The project demanded strict adherence to healthcare and data protection regulations, including HIPAA, SOC 2, and ISO 27001, right from Phase 1.

Mobile & Web Parity

Ensuring a consistent and seamless user experience across both mobile and web platforms was essential to meet user expectations.

Tight Timeline

Phase 1 had to be completed, tested, and launched within a tight 12-week timeline, including User Acceptance Testing (UAT).

Workflow Flexibility

The platform needed to support varied workflows across healthcare, human resources, and legal departments, requiring high flexibility in design and functionality.

Product Ownership
With development and deployment being outsourced, full product ownership and control had to be maintained externally, which introduced additional coordination challenges.

Perigeon's Role as Product Outsourcing Partner

As a full-cycle product development partner, Perigeon Software managed everything from architecture to release:
  • Frontend (Web): Razor views, HTML5, Bootstrap, integrated from Figma designs
  • Mobile App: Developed in Flutter for cross-platform support (iOS & Android)
  • Backend: .NET REST APIs with OAuth-based secure access
  • Cloud: Azure App Services, Azure SQL, Azure Blob for encrypted document storage
  • Cloud & DevOps: Azure App Services, Blob Storage, Azure SQL, CI/CD pipeline
  • Scheduler API: Built for automated document expiration and status tracking

Mobile Experience Highlights

  • Dashboard for pending, signed, and expired documents
  •  
  • One-click mobile signing with biometric verification (where supported)
  •  
  • Push notifications for document reminders
  •  
  • Offline draft support with background sync
  •  
  • Consistent UX with web platform

Security and Compliance

  • AES-256 encryption at rest, TLS 1.2 for data in transit
  •  
  • eSign Act-compliant signature process with full audit trails
  •  
  • HIPAA safeguards: session timeouts, activity logs, access control
  •  
  • SOC 2-aligned security policies and ISO 27001-based information governance
  •  
  • Role-based access and tamper-proof audit logging

Agile Product Outsourcing

  • 6-member agile squad (Frontend, Mobile, Backend, QA, DevOps, PM)
  •  
  • Bi-weekly sprint reviews and UAT with Valcare leadership
  •  
  • Jira-managed sprint cycle and GitHub CI workflows
  •  
  • Azure Monitor and Application Insights for diagnostics

Results & Business Impact

Web + Mobile Launch
Successfully launched Phase 1 across both web and mobile platforms within the 12-week deadline.
Compliance Success

Achieved full compliance with HIPAA, SOC 2, and ISO 27001 standards, ensuring data security and regulatory alignment.

Early Adoption

Over 500 users were onboarded within the first month post-launch, indicating strong initial adoption and market fit.

User Experience
Received a 4.8/5 average rating across App Store and web platforms, reflecting high user satisfaction and effective UX design.
Ready for Phase 2

Laid a strong foundation for upcoming development phases with scalable components like API integrations, workflow engine, and white-labeling options.

Let’s build your next SaaS product—securely, across platforms, and at scale.

Product Origin & Vision

SignBulB was the brain-child idea of Valcare Systems leadership — a bold vision to build a global, secure, scalable eSignature SaaS platform to eliminate manual signing friction in digital workflows.

When Valcare came to Perigeon:

They had no in-house technical or software engineering team

There was no legacy codebase
or platform

There was only a product idea and ambition
Perigeon supported them as an end-to-end product engineering and outsourcing partner, providing architecture, cloud infrastructure, development, deployment, security, monitoring, Agile discipline, payments, mobile apps, and QA orchestration.

SignBulB Product Capabilities (Engineered by Perigeon)

Web App eSignature

A secure, scalable eSignature platform designed to manage end-to-end signing workflows with precision, efficiency, and full compliance across multi-tenant, cloud-native environments.
Envelope creation with lifecycle tracking
Real-time status and audit visibility
Secure access with encrypted storage

Mobile eSign Experience

A seamless on-the-go signing solution built in Flutter, offering responsive performance, offline continuity, and optimized user experience for iOS and Android devices.
Streamlined previews from cloud storage
Fast signing with offline caching
Native payments with Stripe APIs

Cloud-Native Infrastructure

A robust, high-performance cloud environment engineered with containerization, observability, and zero-downtime deployment for reliable, scalable, and compliant signing operations.
Dockerized services with AKS scaling
Enforced isolation at service layer
Automated deployments with resilience

SignBulB Product Capabilities (Engineered by Perigeon)

Web App eSignature

A secure, scalable eSignature platform designed to manage end-to-end signing workflows with precision, efficiency, and full compliance across multi-tenant, cloud-native environments.
Envelope creation with lifecycle tracking
Real-time status and audit visibility
Secure access with encrypted storage

Mobile eSign Experience

A seamless on-the-go signing solution built in Flutter, offering responsive performance, offline continuity, and optimized user experience for iOS and Android devices.
Streamlined previews from cloud storage
Fast signing with offline caching
Native payments with Stripe APIs

Cloud-Native Infrastructure

A robust, high-performance cloud environment engineered with containerization, observability, and zero-downtime deployment for reliable, scalable, and compliant signing operations.
Dockerized services with AKS scaling
Enforced isolation at service layer
Automated deployments with resilience

Core Challenges at Kickoff

Category

Challenge

Team Capability

No internal tech team
Backend Platform
Only concept, no code
Deployment
No container strategy

Storage

No secure document retention system
Observability
No monitoring or tracing

Payments

No automated billing solution

Mobile

No iOS/Android support

Key Architecture
Highlights

  • Backend services Docker-containerized
  • Deployed on AKS Kubernetes clusters
  • Used Horizontal Pod Autoscaling for signing workloads
  • Zero-downtime deployments
  • File storage via Azure Blob Containers
  • Dependency tracing + API mapping via Application Insights
  • Billing automation via Stripe webhooks + credit unlock
  • Offline-capable signing sessions via mobile caching layer in Flutter

Compliance-Driven Secure Code

✔ All APIs HTTPS enforced
✔ Database and document encryption at-rest and in-transit
✔ RBAC and tenant-isolated access
✔ Secure token-based signer authentication
✔ Zero PHI leaks in logs
✔ Key retention and secrets stored securely in Azure infra
✔ Container-network isolation policies
✔ Zero-trust workload execution principles.

QA & Product Quality Discipline Followed

QA Principles & Activities

Perigeon ensured product reliability and stability through a structured QA discipline focused on platform resilience, data integrity, and frictionless user workflows.

QA Process Followed

Comprehensive QA Plan created before development handoff to define test scope, risks, and acceptance criteria.

Full test coverage across critical components:
.NET signing APIs
Stripe billing workflows
Blob Storage document retrievals
User authentication and permission scopes
Envelope → recipient → field signing flows
Mobile signing continuity (iOS + Android)
Platform reliability validation including availability checks, failure simulations, and dependency graph tracing using Application Insights.
Hybrid testing cycles with manual + automated signing tests across web and mobile.
End-to-end UAT completed on the Flutter app to ensure smooth signing experience for all user roles.
Security-focused QA confirming signature integrity, document protection, and vulnerability-free signing flows.

Key QA Outcomes

No workflow breaks post launch
Multi-signer signing session accuracy verified
Billing + wallet activation automated and tested via Stripe
Document storage and retrieval validated from Blob
Container workloads stability validated in AKS clusters
Perigeon followed a true Agile delivery methodology throughout the product engineering lifecycle:
Requirements broken into user-story driven backlog items
Continuous backlog grooming with Valcare stakeholders
Incremental, confidence-fed feature delivery
Engineering demos + feedback loops (Dev → QA → UAT → Prod readiness)
Course corrections validated early via working UI, signing ergonomics, and dependency safety
No big-bang rollout, ensuring product stability and governance scalability from day one

Why this matters here:

Valcare had no in-house tech team, so Perigeon guided them through structured Agile ceremonies while engineering and validating the product incrementally.

Security & HIPAA-Compliant Engineering Standards

Although SignBulB does not use Salesforce, it fully adheres to Microsoft Azure secure coding practices and maintains a compliance-ready architecture. Wherever applicable, the platform aligns with HIPAA-compliant engineering principles to ensure data integrity, confidentiality, and secure operations.

Core Security Measures

Encrypted database storage (Azure SQL)
Blob and document encryption at rest and in transit
Role-Based Access Control (RBAC) for granular access management
Secure key retention using Azure Key Vault
No PHI exposure in logs through strict logging discipline
Infrastructure-level encryption via Azure Storage and Application Insights
Dependency tracing without sensitive payloads
Microservice isolation using Docker and Kubernetes (AKS private clusters)

Secure Coding Principles Applied

All APIs enforce HTTPS end-to-end
User authentication tokens securely stored and managed
PHI access protected through server-side validations and controlled access logic
Signing and audit data stored in isolated tenant environments
Container-level network policies prevent unauthorized cross-communication
Zero-trust execution model applied across workloads

Reliability & Business Impact Summary

Signing speed
0 %
68% faster document signing cycles
Platform uptime
0 %
99.3% uptime via Application Insights
Sign completion
0 %
52% higher signing completion rate

Collaboration

Multi-signer envelopes processed accurately

Mobile adoption

Launched Swift mobile app on iOS + Android using Flutter

Billing continuity

Stripe API enabled for all plan payments & credit unlock

Security

Fully encrypted and secured code principles applied
Valcare envisioned. Periegeon engineered & secured. SignBulB launched — a containerized, mobile-first, Microsoft-native eSignature SaaS success.

Reliability & Business Impact Summary

Signing speed
0 %
68% faster document signing cycles
Platform uptime
0 %
99.3% uptime via Application Insights
Sign completion
0 %
52% higher signing completion rate

Collaboration

Multi-signer envelopes processed accurately

Mobile adoption

Launched Swift mobile app on iOS + Android using Flutter

Billing continuity

Stripe API enabled for all plan payments & credit unlock

Security

Fully encrypted and secured code principles applied
Valcare envisioned. Periegeon engineered & secured. SignBulB launched — a containerized, mobile-first, Microsoft-native eSignature SaaS success.

Frequently asked questions

What is SignBulb used for?
Yes, The QA process verified call actions across Leads, Contacts, Accounts, and Opportunities, which appear in multiple Salesforce Clouds. Since the integration relies on Salesforce CTI and standard APIs—not cloud-specific features—it is compatible with all major Salesforce Clouds where these objects and CTI are supported.

No.
Agents can make calls using Click-to-Dial inside Salesforce and track all call activities directly from Salesforce. The integration eliminates app-switching and allows agents to perform all CallHippo actions within Salesforce.

Yes.
The system automatically synchronizes contacts and activities in real time between Salesforce and CallHippo, ensuring agents always have up-to-date information.

Yes.
The solution supports automated workflows, configurable triggers, custom actions, and integration testing aligned with each client’s business processes. The Agile approach ensured iterative customization throughout the project.

Yes.
The features described—Click-to-Dial, activity logging, CTI integration, real-time sync—are all Lightning-compatible. The QA process validated functionality across Salesforce modules, which indicates Lightning Experience support.

Looking to Modernize Your E-Signature & Document Automation Platform?

Perigeon helps forward-thinking businesses like SignBulb build secure, scalable, and high-performance e-signature ecosystems. From seamless signing experiences to automated document workflows, we engineer platforms that are reliable, compliant, and future-ready.

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