Case Study eSignature Solution Platform
SignBulb From Valcare’s Vision→to Perigeon’s Engineering
Product Origin & Vision
When Valcare came to Perigeon:
They had no in-house technical or software engineering team
There was no legacy codebase
or platform
SignBulB Product Capabilities (Engineered by Perigeon)
Web App eSignature
Mobile eSign Experience
Cloud-Native Infrastructure
SignBulB Product Capabilities (Engineered by Perigeon)
Web App eSignature
Mobile eSign Experience
Cloud-Native Infrastructure
Core Challenges at Kickoff
Category
Team Capability
Storage
Payments
Mobile
Perigeon’s Engineering & DevOps Solution
Perigeon engineered SignBulB using the following Microsoft + DevOps stack:
| Tech | Purpose |
|---|---|
| .NET Core Web App | Core signing backend |
| Azure SQL Database | Encrypted metadata (users, envelopes, recipients, signature fields, audit logs) |
| Azure Blob Storage (via Azure Storage) | Uploaded documents, signing payloads, signed outputs |
| Azure Storage | Asset retention & encryption |
| Application Insights | Real-time logs, tracing, uptime, failures, dependency calls |
| Docker | Containerized microservices |
| Kubernetes (AKS – Azure Kubernetes Service) | Orchestration, auto-scaling, deployment resiliency |
| Stripe API | Payment gateway, subscription billing, wallet credits |
| Flutter Mobile App | iOS + Android signing UI, offline signer continuity |
Cloud-Native, Containerized Platform
Key Architecture
Highlights
- Backend services Docker-containerized
- Deployed on AKS Kubernetes clusters
- Used Horizontal Pod Autoscaling for signing workloads
- Zero-downtime deployments
- File storage via Azure Blob Containers
- Dependency tracing + API mapping via Application Insights
- Billing automation via Stripe webhooks + credit unlock
- Offline-capable signing sessions via mobile caching layer in Flutter
Compliance-Driven Secure Code
QA & Product Quality Discipline Followed
QA Principles & Activities
Perigeon ensured product reliability and stability through a structured QA discipline focused on platform resilience, data integrity, and frictionless user workflows.
QA Process Followed
Comprehensive QA Plan created before development handoff to define test scope, risks, and acceptance criteria.
Key QA Outcomes
Requirements broken into user-story driven backlog items
Continuous backlog grooming with Valcare stakeholders
Incremental, confidence-fed feature delivery
Engineering demos + feedback loops (Dev → QA → UAT → Prod readiness)
Course corrections validated early via working UI, signing ergonomics, and dependency safety
No big-bang rollout, ensuring product stability and governance scalability from day one
Why this matters here:
Valcare had no in-house tech team, so Perigeon guided them through structured Agile ceremonies while engineering and validating the product incrementally.
Security & HIPAA-Compliant Engineering Standards
Core Security Measures
Secure Coding Principles Applied
Reliability & Business Impact Summary
Collaboration
Mobile adoption
Billing continuity
Security
Reliability & Business Impact Summary
Collaboration
Mobile adoption
Billing continuity
Security
Frequently asked questions
What is SignBulb used for?
Is SignBulb secure for legal documents?
No.
Agents can make calls using Click-to-Dial inside Salesforce and track all call activities directly from Salesforce. The integration eliminates app-switching and allows agents to perform all CallHippo actions within Salesforce.
Does SignBulb work on mobile devices?
The system automatically synchronizes contacts and activities in real time between Salesforce and CallHippo, ensuring agents always have up-to-date information.
What industries use SignBulb?
Yes.
The solution supports automated workflows, configurable triggers, custom actions, and integration testing aligned with each client’s business processes. The Agile approach ensured iterative customization throughout the project.
Can multiple people sign the same document?
Yes.
The features described—Click-to-Dial, activity logging, CTI integration, real-time sync—are all Lightning-compatible. The QA process validated functionality across Salesforce modules, which indicates Lightning Experience support.
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