Microsoft Dynamics 365 Commerce
Transform your retail experience with Dynamics 365 Commerce. This solution offers a unified platform for delivering personalized and seamless buying experiences to customers and partners.
Unified Commerce Solutions for Retail Operations
Unified Commerce Solutions
Provide customers and partners with a seamless, personalized, and consistent buying experience across various channels, allowing them to shop whenever and wherever they prefer, whether online or offline.
Foster Lasting Relationships
Gain valuable insights into your customers or partners through a unified commerce platform, enabling you to meet their needs effectively across all interactions and cultivate strong, long-term relationships.
Empower Your Digital Commerce Journey
Access a comprehensive digital commerce solution that adapts and expands alongside your business, empowering you to thrive in both business-to-business and business-to-consumer sales environments.
Elevate Your Commerce with AI Intelligence
Integrate cutting-edge AI capabilities into your sales operations to enhance customer and partner experiences, maximize return on investment, and refine business strategies for optimal performance.
Revolutionize Retail with Streamlined Operations
Modernize your retail store and optimize operations with intuitive applications designed to deliver personalized and seamless commerce experiences. Utilize powerful back-office operations to streamline processes and enhance efficiency.
Transforming Retail Operations with Unified Commerce
Empower your business with seamless integration across back-office, in-store, e-commerce, and call center channels. Personalize customer interactions, boost employee efficiency, and optimize store processes for enhanced performance.
Seamless Omnichannel Support
Easily facilitate transactions across various channels, providing customers with a cohesive shopping experience.
Unified Customer View
Gain a comprehensive understanding of your customers across all touchpoints, enabling personalized interactions and targeted marketing.
Quick Commerce Experience Enhancement
Swiftly improve and adapt your digital commerce platform to meet evolving customer needs, ensuring a seamless user experience.
Rapid Scalability
Effortlessly scale your operations to accommodate growing demand, leveraging modern infrastructure for increased efficiency.
Modern Commerce Tools
Empower your workforce with state-of-the-art tools and technologies, enhancing productivity and agility in day-to-day operations.
Centralized Operations Management
Streamline and oversee all aspects of your commerce operations from a centralized platform, simplifying management and decision-making processes.
Relevant Recommendations
Provide customers with personalized product recommendations, enhancing engagement and driving sales.
Enhanced Product Search
Improve discoverability and user experience with intelligent search functionalities, making it easier for customers to find what they need.
Intelligent Order Management
Ensure efficient order processing and fulfillment through intelligent algorithms and automation, optimizing the entire order lifecycle.
Intelligent Add-Ins for Enhanced Commerce
Elevate Customer Experience with Intelligent Recommendations
Utilize AI-powered suggestions online and in-store for personalized customer engagements across various channels.
Capture Product Ratings and Reviews from Customers
Enhance your sales experience with AI-moderated ratings and reviews, facilitating growth and improved customer engagement.
Why Choose Microsoft Dynamics 365 Commerce
- Seamless Integration: Effortlessly integrate sales operations across channels for unified commerce.
- Advanced AI Capabilities: Leverage AI insights to personalize interactions and optimize sales.
- Scalability and Flexibility: Scale operations to adapt to evolving business needs and customer preferences.
- Comprehensive Solution: Access a complete commerce solution covering back-office to customer experiences.
Get Started with
Dynamics Commerce
Explore Dynamics 365 Commerce with Perigeon for enhanced sales performance.
Benefit from personalized implementation support from our expert team.
Start optimizing your commerce processes today with Dynamics 365 Commerce.
Frequently asked questions
What is Microsoft Dynamics Commerce?
Microsoft Dynamics Commerce is a comprehensive solution that helps businesses manage their entire commerce operations, from inventory and sales to customer engagement and analytics.
What are the key features of Dynamics Commerce?
Some key features include seamless integration across channels, advanced AI capabilities for personalized interactions, scalability and flexibility to adapt to business needs, and a comprehensive solution covering all aspects of commerce operations.
How can Dynamics Commerce benefit my business?
Dynamics Commerce can benefit your business by improving sales performance, providing personalized implementation support, and optimizing your commerce processes for increased efficiency and profitability.
Is Dynamics Commerce suitable for businesses of all sizes?
Yes, Dynamics Commerce is designed to scale and meet the needs of businesses of all sizes, from small startups to large enterprises.
How easy is it to implement Dynamics Commerce?
Dynamics Commerce offers personalized implementation support from expert teams, making the implementation process seamless and efficient.
Can Dynamics Commerce help improve customer engagement?
Yes, Dynamics Commerce utilizes advanced AI capabilities to personalize customer interactions and provide optimized product recommendations, enhancing customer engagement and satisfaction.
Is Dynamics Commerce a cloud-based solution?
Yes, Dynamics Commerce is a cloud-based solution, offering the flexibility and accessibility businesses need in today’s digital landscape.
Dynamics 365
Commerce Consulting Services
Perigeon is a certified Microsoft Dynamics 365 Commerce partner helping enterprise retailers, manufacturers and B2B organisations implement unified commerce solutions connecting in-store, online and back-office operations in one platform.
What is Microsoft Dynamics 365 Commerce?
Microsoft Dynamics 365 Commerce is an enterprise omnichannel commerce platform that unifies physical stores, e-commerce, call centres and back-office operations in one Microsoft-native solution. It connects seamlessly with Dynamics 365 Finance, Supply Chain Management and Customer Insights, giving retailers and manufacturers a single view of inventory, customers and orders across every channel. Perigeon implements and customises D365 Commerce for both B2C retailers and B2B manufacturers.
B2C Commerce
Retail stores, e-commerce sites, loyalty programmes and omnichannel customer journeys
B2B Commerce
Distributor portals, trade pricing, account hierarchies and self-service ordering
Headless Commerce
API-first architecture for custom storefronts, mobile apps and progressive web apps
Our Microsoft Dynamics 365 Commerce services
Consulting
Our certified consultants assess your retail or B2B commerce operations, define the right solution architecture, and guide implementation strategy, ensuring the platform aligns precisely with your business model, processes, and long-term growth objectives.
Implementation
We deliver end-to-end implementation of Microsoft Dynamics 365 Commerce, configuring POS, e-commerce, call center, inventory, pricing, and back-office integrations to ensure a seamless, scalable, and high-performing commerce environment from day one.
Support
Our managed support services keep your commerce platform running at peak performance, covering administration, updates, monitoring, and continuous optimisation so your business stays agile, secure, and ready to scale without disruptions.
Customization
We design and develop tailored storefronts, POS extensions, pricing logic, loyalty programs, and automated workflows, ensuring your commerce platform reflects your unique business requirements and delivers differentiated customer experiences.
Integration
We seamlessly integrate your commerce platform with Finance, Supply Chain, ERP systems, and third-party applications using native connectors and APIs, creating a unified ecosystem that enables real-time data flow and operational efficiency.
Migration
We manage complete migration from platforms like Magento, Shopify Plus, SAP Commerce, or Salesforce Commerce Cloud, including data, catalogue, and configurations, ensuring a smooth, secure transition to a modern commerce platform.
What your team gains with Dynamics 365 Commerce
Perigeon configures these capabilities for your enterprise commerce operations, retail, B2B or headless.
- Single order management — one inventory and order view across all channels, eliminating oversell and stock discrepancies
- Buy anywhere, fulfil anywhere — BOPIS, ship-from-store, curbside pickup and home delivery configured by Perigeon
- Unified customer profile — purchase history, loyalty points and preferences visible to every channel agent
- AI Product Recommendations — Copilot Surfaces Personalised Product Suggestions Based on Browsing History and Purchase Patterns
- AI-Powered Site Search — Semantic Search Understands Customer Intent, Not Just Keywords — Reducing Zero-Result Searches
- Copilot for Retail Operations — Release Adds AI Summaries for Inventory Gaps, Promotion Performance and Store Compliance Tasks
- Cloud POS (CPOS) — browser-based POS accessible from any device, configured and deployed by Perigeon
- Mobile POS (MPOS) — tablet and mobile POS for floor staff, pop-up stores and assisted selling
- Offline mode — POS continues operating without internet connectivity and syncs when reconnected
- Distributor & dealer portal — self-service ordering, account-specific pricing and catalogue access for trade customers
- Account hierarchies — manage parent/child accounts with separate buyers, approvers and spending limits
- Contract-based pricing — automated pricing by account, tier, volume and agreed trade terms
- Headless architecture — decouple the front-end from D365 Commerce back-end for fully custom storefronts built by Perigeon
- React/Node.js storefronts — Perigeon builds high-performance e-commerce storefronts using D365 Commerce headless APIs
- Progressive web apps (PWA) — app-like mobile shopping experiences without needing a native app build
Why Choose Our Dynamics 365 Commerce
Perigeon configures these capabilities for your enterprise commerce operations, retail, B2B or headless.We help businesses unlock the full potential of Microsoft’s commerce platform with tailored implementation, integration, and optimisation services designed for real business outcomes.
Unified Commerce, Delivered Right
We don’t just connect systems, we design and implement seamless omnichannel experiences that unify online, in-store, and back-office operations for consistent customer journeys.
AI-Driven Personalization & Insights
Our experts enable advanced AI capabilities to help you deliver personalised shopping experiences, improve demand forecasting, and drive smarter decision-making.
Scalable Architecture for Growth
We build flexible, future-ready commerce solutions that scale with your business—whether you’re expanding markets, adding channels, or increasing transaction volumes.
End-to-End Implementation & Support
From strategy and implementation to integration and ongoing support, we ensure your commerce ecosystem runs smoothly across every touchpoint.
Faster Time-to-Value
With proven frameworks and industry best practices, we accelerate deployment timelines while minimizing risks—so you see ROI faster.
Team up with Perigeon to implement Dynamics 365 Commerce
Certified Microsoft Dynamics 365 Commerce partner · B2C · B2B · Headless
Frequently asked questions
What is Microsoft Dynamics Commerce?
Microsoft Dynamics Commerce is a comprehensive solution that helps businesses manage their entire commerce operations, from inventory and sales to customer engagement and analytics.
What are the key features of Dynamics Commerce?
Some key features include seamless integration across channels, advanced AI capabilities for personalized interactions, scalability and flexibility to adapt to business needs, and a comprehensive solution covering all aspects of commerce operations.
How can Dynamics Commerce benefit my business?
Dynamics Commerce can benefit your business by improving sales performance, providing personalized implementation support, and optimizing your commerce processes for increased efficiency and profitability.
Is Dynamics Commerce suitable for businesses of all sizes?
Yes, Dynamics Commerce is designed to scale and meet the needs of businesses of all sizes, from small startups to large enterprises.
How easy is it to implement Dynamics Commerce?
Dynamics Commerce offers personalized implementation support from expert teams, making the implementation process seamless and efficient.
Can Dynamics Commerce help improve customer engagement?
Yes, Dynamics Commerce utilizes advanced AI capabilities to personalize customer interactions and provide optimized product recommendations, enhancing customer engagement and satisfaction.
Is Dynamics Commerce a cloud-based solution?
Yes, Dynamics Commerce is a cloud-based solution, offering the flexibility and accessibility businesses need in today’s digital landscape.
Free Consultation
Turn your Salesforce ideas into real business results
Planning a Salesforce project or exploring ways to improve your existing setup? Let’s connect. Our experts will understand your business goals, evaluate your requirements, and guide you toward the right Salesforce solution—no obligation, just clear direction.
Whether you’re starting fresh or optimizing what you already have, Perigeon is here to help you move forward with confidence.
Ujval Shah
CEO, Perigeon Software Pvt. Ltd.
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