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Stay updated with the latest trends, tips, and stories shaping the digital world.

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Why Machinery Manufacturers Need Salesforce Service Cloud + Field Service Lightning

A Shifting Industry Landscape The global machinery manufacturing industry, valued at more than $5 trillion, powers nearly every sector—from construction and mining to agriculture, energy,

  • Salesforce Field Service, Salesforce Service Cloud
Why Service Cloud + Field Service Is the Future of Customer Experience

Customers don’t care about your internal departments—they care about outcomes. They expect their issues to be resolved seamlessly, whether handled by a call center agent

  • Salesforce Field Service, Salesforce Service Cloud
Connected Assets & IoT in Salesforce Field Service: Proactive Service at Scale

With connected assets and IoT integration, Salesforce Field Service enables proactive service—turning traditional break-fix operations into predictive, value-added engagements. Connected Assets in Salesforce Store asset

  • Salesforce Field Service
From Data to AI: Leveraging Salesforce Data Cloud for Business Intelligence

In today’s hyper-competitive business environment, data is the fuel driving decisions, efficiency, and growth. But raw data alone isn’t enough—it must be structured, analyzed, and

  • Salesforce
Intelligent Scheduling in Salesforce Field Service: Reduce Costs & Improve SLA Compliance

Scheduling is one of the hardest parts of field service. Assign the wrong technician and you risk delays, SLA breaches, and unhappy customers. Salesforce FSL

  • Salesforce, Salesforce Field Service, Salesforce Service Cloud

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