CRM Isn’t Dead—It’s Becoming CXM with AI at the Core
How AI is transforming traditional CRM systems into intelligent, experience-first platforms that drive deeper customer engagement For over two decades, Customer Relationship Management (CRM) systems have helped organizations track sales, manage leads, and organize customer data. But today’s buyers expect more—personalized experiences, faster service, and smarter interactions. This shift is prompting a bold new question: […]
Microsoft Copilot: Your AI Companion for Productivity and Innovation
In today’s fast-paced business world, organizations are constantly seeking ways to enhance productivity, streamline workflows, and drive innovation. Microsoft Copilot, an AI-powered assistant integrated across Microsoft’s ecosystem, is revolutionizing how professionals work, particularly in the realms of .NET development and Dynamics 365 CRM. By leveraging OpenAI’s GPT-4 model, Copilot empowers developers and business users to […]
ServiceNow: AI That Works for People
Artificial Intelligence (AI) is transforming businesses across industries, but true success lies in AI that empowers people rather than replacing them. ServiceNow is at the forefront of this evolution, delivering AI-driven automation that enhances productivity, streamlines workflows, and improves user experiences. In this guide, we’ll explore how ServiceNow’s AI solutions are designed to augment […]
Trends in Flutter: The Future of Cross-Platform Development
Flutter, Google’s open-source UI toolkit, continues to redefine cross-platform app development. With its growing popularity, Flutter is evolving rapidly, bringing new trends, features, and best practices to the industry. In this blog post, we’ll explore the latest trends in Flutter and how they are shaping the future of mobile, web, and desktop app development. […]
Agentforce: Create Powerful AI Agents for Business Success
Artificial Intelligence is transforming how businesses operate, and Agentforce is at the forefront of this revolution. With Agentforce, you can create powerful AI-driven agents to streamline operations, automate tasks, and enhance customer interactions. Whether for customer support, sales automation, or process management, AI agents can significantly boost efficiency and scalability. This guide explores how Agentforce […]
Unlocking Flexibility with Pricing Matrix in Salesforce CPQ
In today’s competitive business landscape, pricing strategies play a pivotal role in driving sales and profitability. For businesses with complex pricing models, managing variables like customer segments, geographic regions, volume discounts, and product bundles can be challenging. Salesforce CPQ’s Pricing Matrix simplifies this process by providing a structured approach to handling dynamic pricing. At […]
Blog Series – Part 5: Bringing It All Together – The Unified Quote-to-Cash Journey
In today’s fast-paced business landscape, fragmented processes can slow down sales cycles, create inefficiencies, and hinder revenue growth. The Quote-to-Cash (QTC) process offers a holistic approach to managing everything from product configuration and pricing to billing and revenue recognition. A unified QTC system ensures seamless collaboration between sales, finance, and operations, ultimately driving efficiency and […]
Blog Post – Part 4: QTC – Ensuring Accuracy with Revenue Recognition (RevRec)
Revenue recognition is a critical component of financial management, especially in today’s business environment where subscription models, multi-year contracts, and usage-based billing are increasingly common. Ensuring compliance with standards like ASC 606 and IFRS 15 requires robust systems that accurately allocate revenue. Salesforce Revenue Cloud offers advanced revenue recognition (RevRec) capabilities that simplify complex […]
Blog Series – Part 3: Mastering QTC – Simplifying Billing Operations with Salesforce Billing
Efficient billing processes are the backbone of any business, especially in today’s dynamic eCommerce and subscription-based economy. Delays or inaccuracies in invoicing can disrupt cash flow, impact customer satisfaction, and hinder growth. With Salesforce Billing, businesses can automate and streamline billing operations, ensuring timely and accurate payments. At Perigeon, we empower businesses with Salesforce […]
Blog Series -Part 2: Mastering QTC – Managing Risk and Compliance with CLM
Contracts form the foundation of any business relationship, defining the terms, obligations, and expectations between parties. However, manual and fragmented contract management processes can lead to delays, increased risks, and missed opportunities. This is where Contract Lifecycle Management (CLM) comes in—a streamlined approach to managing contracts from creation to renewal. At Perigeon, we help […]
