CRM Isn’t Dead—It’s Becoming CXM with AI at the Core
How AI is transforming traditional CRM systems into intelligent, experience-first platforms that drive deeper customer engagement For over two decades, Customer Relationship Management (CRM) systems have helped organizations track sales, manage leads, and organize customer data. But today’s buyers expect more—personalized experiences, faster service, and smarter interactions. This shift is prompting a bold new question: […]
Architecture of Agentforce and Blockchain in Salesforce
Salesforce, a leading customer relationship management (CRM) platform, is continuously evolving to integrate cutting-edge technologies like Agentforce and Blockchain. These technologies enhance Salesforce’s capabilities in automation, data security, and business intelligence, leading to better customer experiences and operational efficiencies. In this blog post, we will explore the architecture of Agentforce and Blockchain within Salesforce […]
Boosting Your Revenue Cycle with Salesforce Commerce Cloud and Agentforce
In today’s competitive digital landscape, businesses need every advantage to attract, engage, and retain customers. Salesforce offers a powerful solution with Commerce Cloud and Agentforce, two integrated platforms that, when used together, enable businesses to create seamless customer journeys, boost efficiency, and optimize their revenue cycle. Let’s explore how these tools can enhance the entire […]
Salesforce Shots : Optimizing SOQL Queries for Performance
When working with Salesforce Object Query Language (SOQL), optimizing your queries is crucial for efficient data retrieval and maintaining high application performance. In this blog post, we’ll cover best practices for optimizing SOQL queries, along with sample code snippets to demonstrate each technique. Introduction to SOQL Optimization SOQL is a powerful tool for querying […]
Salesforce Shots : Transaction Finalizers in Salesforce
Introduction In Salesforce development, efficient transaction management is essential for preserving data integrity and ensuring smooth operations. Transaction finalizers offer a way to execute specific logic after a transaction is either committed or rolled back, giving developers enhanced control and flexibility over transaction handling. In this blog post, we’ll dive into the concept of transaction […]
Streamlining Education Processes with Salesforce Education Cloud
Table of content Introduction Understanding Salesforce Education Cloud Benefits of Education Cloud Implementation Getting Started with Salesforce Education Cloud Use Cases and Applications Leveraging Perigeon Software for Education Cloud Implementation Conclusion Introduction In today’s rapidly evolving educational landscape, institutions are increasingly turning to technology to enhance student experiences, streamline administrative processes, and drive operational efficiency. […]
Understanding the Power of Salesforce Financial Services Cloud
Table of content Introduction What is Salesforce Financial Services Cloud? Key Features of Salesforce Financial Services Cloud Benefits of Salesforce Financial Services Cloud How Perigeon Can Help Implement Salesforce Financial Services Cloud for BFSI Domain Conclusion Introduction Salesforce Financial Services Cloud is a specialized CRM platform designed for financial institutions, including banks, wealth management firms, […]
Perigeon Software: Proud Copper Sponsor of Bharat Dreamin 2024!
At Perigeon Software, we go beyond being just a tech solutions provider. We are committed to being your dedicated partners, guiding you toward success. By forging strong alliances with industry leaders like Salesforce, dbt Cloud, and BigCommerce, we deliver more than just services – we bring innovation tailored to your unique needs. With Salesforce, we […]
Guideline for Salesforce CTI Integration
Table of content Introduction to Salesforce CTI Integration Main Features of Salesforce CTI Integration Benefits of Salesforce CTI Integration How to Leverage Salesforce CTI Integration How Perigeon Software Can Help Conclusion Introduction to Salesforce CTI Integration: Salesforce CTI (Computer Telephony Integration) allows organizations to seamlessly integrate their telephony systems with Salesforce, enabling agents to handle […]
Elevate Your Salesforce Experience with Popular Chrome Extensions
Table of content Introduction Benefits of Using Chrome Extensions for Salesforce Popular Chrome Extensions for Salesforce How to Use Each Chrome Extension Conclusion Introduction: Chrome extensions offer a convenient way to extend the functionality of Salesforce, enhancing productivity, data management, security, and more. In this guide, we’ll explore some of the most popular Chrome extensions […]
