The Future of Pipe Manufacturing Service with Salesforce + IoT

The pipe industry is shifting toward sustainability, digitalization, and predictive service. With demand surging for infrastructure projects, OEMs must provide uptime guarantees, compliance transparency, and proactive service. Salesforce is driving this transformation.   Future Trends in Pipe Manufacturing Service IoT-Connected Equipment Extrusion lines and mills monitored in real time. Cases auto-created before breakdowns. AI-Powered Service […]

Top 5 Salesforce Use Cases for Pipe Manufacturers

Pipe manufacturers thrive on distribution efficiency, compliance, and service reliability. Salesforce enables manufacturers to digitize dealer management and service delivery. Here are the top 5 Salesforce use cases for pipe manufacturing.   Use Case 1: Dealer & Distributor Portals Experience Cloud portals for dealers and contractors. Case logging and warranty claim tracking. Transparency improves trust. […]

Why Pipe Manufacturers Need Salesforce Service Cloud + Field Service Lightning

Pipes are the lifelines of infrastructure—powering water supply, sewage, oil, gas, and industrial systems. Whether PVC, steel, or plastic, manufacturers operate in a volume-driven and distribution-heavy business. But challenges persist:   Managing massive dealer and distributor networks across regions Warranty claims and service requests for industrial projects Downtime in extrusion lines, rolling mills, and welding […]

The Future of FMCG Service with Salesforce + IoT

The FMCG industry is undergoing a digital-first transformation. Consumers demand faster complaint resolution, eco-friendly practices, and transparency in service. The future lies in predictive servicing, automated complaint management, and ESG-first ecosystems—powered by Salesforce.   Future Trends in FMCG Service IoT-Connected Assets Refrigerators, vending machines, and dispensers monitored remotely. Cases auto-created for anomalies. AI-Powered Complaint Management […]

Top 5 Salesforce Use Cases for FMCG Companies

FMCG thrives on speed, compliance, and trust. To stay competitive, companies must digitize dealer and consumer service operations. Salesforce delivers. Here are the top 5 Salesforce use cases for FMCG companies.   Use Case 1: Consumer Complaint Management Centralized logging of consumer cases. Escalation workflows for safety-critical complaints. Audit-ready digital logs.   Use Case 2: […]

Why FMCG Companies Need Salesforce Service Cloud + Field Service Lightning

The FMCG sector is one of the most competitive industries globally, covering packaged foods, beverages, personal care, home care, and more. With billions of consumer interactions daily, FMCG companies thrive—or fail—based on distribution efficiency, compliance, and customer trust. Challenges are growing:   Wide dealer and distributor ecosystems High volume of consumer complaints and warranty claims […]