Today’s customers prefer self-service first. Studies show that over 70% of customers try to resolve issues themselves before contacting support. Businesses that don’t provide effective
Customer expectations are evolving faster than ever. In the age of instant responses, chatbots, and predictive service, businesses can no longer rely on manual, reactive
In today’s digital-first economy, IT teams are constantly stretched thin—balancing day-to-day operations, user requests, system upgrades, and critical innovation projects. For organizations running Salesforce, the
India is one of the fastest-growing economies in the world, with consumer demand, pharma exports, textile manufacturing, and infrastructure projects driving growth. But with scale
The United States is home to some of the world’s most advanced industries—automotive, healthcare, and semiconductors. These sectors fuel innovation and global competitiveness, but they
