Why Pipe Manufacturers Need Salesforce Service Cloud + Field Service Lightning

Pipes are the lifelines of infrastructure—powering water supply, sewage, oil, gas, and industrial systems. Whether PVC, steel, or plastic, manufacturers operate in a volume-driven and distribution-heavy business. But challenges persist: Managing massive dealer and distributor networks across regions Warranty claims and service requests for industrial projects Downtime in extrusion lines, rolling mills, and welding […]
The Future of FMCG Service with Salesforce + IoT

The FMCG industry is undergoing a digital-first transformation. Consumers demand faster complaint resolution, eco-friendly practices, and transparency in service. The future lies in predictive servicing, automated complaint management, and ESG-first ecosystems—powered by Salesforce. Future Trends in FMCG Service IoT-Connected Assets Refrigerators, vending machines, and dispensers monitored remotely. Cases auto-created for anomalies. AI-Powered Complaint Management […]
Top 5 Salesforce Use Cases for FMCG Companies

FMCG thrives on speed, compliance, and trust. To stay competitive, companies must digitize dealer and consumer service operations. Salesforce delivers. Here are the top 5 Salesforce use cases for FMCG companies. Use Case 1: Consumer Complaint Management Centralized logging of consumer cases. Escalation workflows for safety-critical complaints. Audit-ready digital logs. Use Case 2: […]
Why FMCG Companies Need Salesforce Service Cloud + Field Service Lightning

The FMCG sector is one of the most competitive industries globally, covering packaged foods, beverages, personal care, home care, and more. With billions of consumer interactions daily, FMCG companies thrive—or fail—based on distribution efficiency, compliance, and customer trust. Challenges are growing: Wide dealer and distributor ecosystems High volume of consumer complaints and warranty claims […]
The Future of Dairy Service with Salesforce + IoT

The dairy industry’s future will be defined by food safety, cold chain integrity, and sustainability. Consumers want transparency, and regulators demand compliance. Salesforce, powered by IoT and AI, is enabling dairy companies to move from reactive service to predictive, compliance-first operations. Future Trends in Dairy Service IoT-Enabled Cold Chain Monitoring Sensors track refrigeration from […]
Top 5 Salesforce Use Cases for Dairy Manufacturers

The dairy sector is balancing growth, compliance, and consumer trust. Salesforce helps manufacturers ensure food safety, SLA adherence, and proactive service. Here are the top 5 Salesforce use cases in the dairy industry. 1: Compliance & Food Safety Automation Service Cloud maintains audit-ready logs. Digital reporting for FSSAI, FDA, HACCP. SLA timers escalate food […]
Why Dairy Manufacturers Need Salesforce Service Cloud + Field Service Lightning

The dairy industry plays a vital role in global nutrition, producing milk, cheese, yogurt, butter, and more. With demand rising worldwide, dairy manufacturers face mounting challenges: Strict food safety and compliance regulations (FSSAI, FDA, HACCP) Short shelf life of dairy products requiring just-in-time logistics Complex dealer and distributor networks across urban and rural regions Equipment […]
The Future of Brewery Service with Salesforce + IoT

The brewery industry is evolving with consumer expectations, digitalization, and sustainability demands. From craft breweries to global giants, proactive service will become a competitive differentiator. Salesforce, combined with IoT and AI, is enabling this transformation. Future Trends in Brewery Service IoT-Enabled Predictive Maintenance Brewing and bottling assets monitored in real time. Preventive cases auto-created. […]
Top 5 Salesforce Use Cases for Breweries

Breweries thrive on consistency, compliance, and innovation. Salesforce helps breweries streamline service, compliance, and dealer interactions. Here are the top 5 Salesforce use cases for breweries. 1: Compliance Automation Digital, audit-ready logs for alcohol regulators. Automated SLA escalations for compliance breaches. 2: Dealer & Distributor Portals Experience Cloud portals for dealers. Transparent claim […]
Why Breweries Need Salesforce Service Cloud + Field Service Lightning

The global beer market is projected to exceed $750 billion by 2030. Breweries, from global giants to regional craft producers, face immense pressure to balance flavor innovation, compliance, and operational efficiency. But challenges persist: Stringent alcohol production and distribution compliance Complex dealer/distributor networks for global sales Downtime in brewing, bottling, or refrigeration equipment = […]
