The Future of Mining Service with Salesforce + IoT
The mining industry is entering a digital-first, sustainability-driven era. Customers, regulators, and investors expect mining operations to be safer, more transparent, and more efficient. The future of mining service lies in predictive maintenance, automated compliance, and digital workforce management—powered by Salesforce. Future Trends in Mining Service IoT-Powered Predictive Maintenance Trucks, drills, and conveyors transmit […]
Top 5 Salesforce Use Cases for Chemical Plants
Chemical plants operate in one of the most complex and highly regulated environments in the world. For OEMs and operators, service and compliance are just as important as production. Salesforce enables chemical plants to transform service from reactive to predictive. Here are the top 5 Salesforce use cases for the chemical industry. Use Case […]
Why Service Cloud + Field Service Is the Future of Customer Experience
Customers don’t care about your internal departments—they care about outcomes. They expect their issues to be resolved seamlessly, whether handled by a call center agent or a field technician. The real magic happens when Salesforce Service Cloud and Field Service work together. Benefits of Service Cloud + FSL Integration 1. Case-to-Work Order Flow Cases […]
Case Study: How Perigeon Integrated Salesforce Service Cloud with Dashpivot to Boost Field Efficiency by 40%
Introduction One of our clients, a mid-sized construction services company, faced a common challenge: their customer service teams used Salesforce Service Cloud, while site teams relied on Dashpivot for checklists and reporting. The disconnect created: Delayed updates from field to office Repeated manual data entry Customer complaints due to lack of real-time visibility Perigeon […]
