Top 5 Salesforce Use Cases for Mining & Minerals
Mining companies must manage massive assets, strict compliance rules, and geographically dispersed teams. Salesforce transforms how they deliver uptime and safety. Here are the top 5 Salesforce use cases for mining. Use Case 1: Predictive IoT Maintenance IoT sensors monitor trucks, conveyors, and drills. Salesforce auto-creates cases for anomalies. FSL dispatches technicians proactively. […]
Why Mining Companies Need Salesforce Service Cloud + Field Service Lightning
Mining is one of the world’s most asset-heavy, high-risk industries. From extracting iron ore, copper, and coal to processing rare earths, mining companies deal with massive equipment, remote locations, and strict safety standards. Key challenges include: Unplanned equipment downtime costing $100,000+ per hour Harsh, remote environments with poor connectivity Complex safety and compliance regulations Managing […]
Top 5 Salesforce Use Cases for Cement Manufacturers
Cement OEMs and manufacturers need to move from reactive service to predictive, compliance-first ecosystems. Salesforce enables this transformation. Here are the top 5 Salesforce use cases in the cement industry. Use Case 1: Dealer & Distributor Portals Experience Cloud portals for distributors/retailers. Dealers log cases, track claim status, access manuals. Transparency improves dealer trust. Use […]
Why Cement Manufacturers Need Salesforce Service Cloud + Field Service Lightning
The cement industry is the backbone of construction and infrastructure—fueling housing, roads, bridges, and megaprojects worldwide. Global cement production exceeds 4 billion tons annually, making it one of the largest industrial sectors. But cement manufacturers face unique challenges: Downtime in kilns or grinding mills can cost millions per day. Dealers and distributors operate across vast […]
Top 5 Salesforce Use Cases for Copper Manufacturers
Copper manufacturers must operate in a global, compliance-heavy, and cost-sensitive market. Service excellence is not just about customer satisfaction—it directly impacts profitability and sustainability. Here are the top 5 Salesforce use cases where copper manufacturers gain the most value. Use Case 1: Dealer & Distributor Portals Experience Cloud portals for distributors and traders. Dealers […]
Why Copper Manufacturers Need Salesforce Service Cloud + Field Service Lightning
Copper is a critical industrial metal—used in electrical wiring, electronics, energy infrastructure, and construction. With rising demand from renewable energy and electric vehicles (EVs), copper manufacturers are under pressure to ensure uptime, efficiency, and compliance. Challenges are mounting: Equipment downtime in smelters and rolling mills costs millions. Dealer and distributor networks span multiple countries. Environmental […]
Top 5 Salesforce Use Cases for Steel Manufacturers
Steel manufacturers are moving toward digitized, predictive service ecosystems. Customers, dealers, and regulators expect faster resolutions, audit-ready compliance, and transparency. Salesforce helps steel OEMs and plant operators manage these demands. Here are the top 5 Salesforce use cases in steel manufacturing. Use Case 1: Dealer & Distributor Portals Experience Cloud portals for global dealers. […]
Why Steel Manufacturers Need Salesforce Service Cloud + Field Service Lightning
Steel is the backbone of global infrastructure—used in construction, automobiles, energy, appliances, and heavy machinery. With the global steel industry producing over 1.9 billion metric tons annually, manufacturers face a dual challenge: meeting growing demand while ensuring efficiency, safety, and sustainability. Yet, service operations in steel plants are complex: Global dealer and distributor networks Expensive […]
Top 5 Salesforce Use Cases for Fertilizer Manufacturers
Fertilizer manufacturers are balancing growth with compliance and efficiency. With global demand increasing and environmental regulations tightening, service operations must evolve. Here are the top 5 Salesforce use cases where fertilizer manufacturers gain the most value. Use Case 1: Compliance & Safety Automation Automate compliance workflows. Maintain digital audit logs for regulators. SLA timers […]
Top 5 Salesforce Use Cases for Plastics Manufacturers
Plastics manufacturers compete in a cost-sensitive and compliance-heavy market. Customer expectations are rising, while regulators demand transparency on safety and sustainability. Salesforce helps OEMs and equipment providers manage complexity. Here are the top 5 Salesforce use cases for plastics manufacturing. Use Case 1: Dealer & Distributor Portals Experience Cloud portals streamline case logging. Dealers […]
