Top 5 Salesforce Use Cases for Plastics Manufacturers
Plastics manufacturers compete in a cost-sensitive and compliance-heavy market. Customer expectations are rising, while regulators demand transparency on safety and sustainability. Salesforce helps OEMs and equipment providers manage complexity. Here are the top 5 Salesforce use cases for plastics manufacturing. Use Case 1: Dealer & Distributor Portals Experience Cloud portals streamline case logging. Dealers […]
Why Plastics Manufacturers Need Salesforce Service Cloud + Field Service Lightning
Plastics manufacturing touches every industry: automotive, packaging, consumer goods, electronics, and healthcare. With global plastics output exceeding 400 million tons annually, the industry powers modern economies. But manufacturers face mounting pressure: Global competition from low-cost regions Increasing regulations around safety and sustainability Complex distribution networks with dealers and distributors worldwide Demand for proactive, predictive service […]
Why Refineries Need Salesforce Service Cloud + Field Service Lightning
Oil & gas refineries are high-stakes operations. They power economies, supply industries, and meet the world’s energy needs. Yet, they face tremendous challenges: Downtime costs can reach millions of dollars per day. Compliance and safety regulations are non-negotiable. Field service must be precise and efficient in hazardous environments. Workforce management spans thousands of employees and […]
Why Chemical Plants Need Salesforce Service Cloud + Field Service Lightning
The chemical industry underpins everything from agriculture and pharmaceuticals to construction and consumer goods. Global chemical plants produce materials that fuel countless industries—but they also face immense pressure: Strict regulatory compliance (safety, environmental, and quality) Complex supply and dealer networks Service contracts tied to plant uptime and safety standards Rising demand for predictive maintenance […]
Top 5 Salesforce Use Cases for Auto Parts Manufacturers
The auto parts industry operates in a high-pressure environment where safety, compliance, and service speed are paramount. Salesforce enables OEMs and suppliers to manage this complexity effectively. Here are the top 5 use cases where Service Cloud + FSL bring the biggest ROI for auto parts manufacturers. Use Case 1: Warranty Claims Automation Automated […]
Why Auto Parts Manufacturers Need Salesforce Service Cloud + Field Service Lightning
The auto parts industry is one of the most critical pillars of the automotive ecosystem. From engines, brakes, and suspension systems to electronics and sensors, auto parts manufacturers ensure cars run safely and efficiently. But the industry faces rising complexity: Global supply chains with multiple dealer/distributor networks Frequent recalls and warranty claims Pressure to […]
Why Car Manufacturers Need Salesforce Service Cloud + Field Service Lightning
The automotive industry is undergoing rapid transformation. Electric vehicles, connected cars, and shifting customer expectations are redefining how car manufacturers operate. For OEMs, it’s no longer just about building cars—it’s about delivering lifetime value through service excellence. Car buyers expect: Hassle-free warranty claims Real-time updates on recalls and repairs Seamless service across dealers Predictive, proactive […]
Why Compressor Manufacturers Need Salesforce Service Cloud + Field Service Lightning
Air, gas, and industrial compressors are the workhorses of global industries—from powering assembly lines and chemical plants to supporting hospitals and oil refineries. A single compressor failure can halt operations, disrupt supply chains, and cost companies thousands per hour. For compressor manufacturers, after-sales service is just as critical as product performance. Customers expect fast issue […]
Why Pump Manufacturers Need Salesforce Service Cloud + Field Service Lightning
From agriculture and water utilities to oil & gas and HVAC systems, pumps are everywhere. They are mission-critical components—when a pump fails, irrigation halts, refineries stall, and entire production lines come to a stop. For pump manufacturers, after-sales service is no longer just a “support function”—it’s a business differentiator. Customers expect quick warranty resolutions, guaranteed […]
Why Turbine Manufacturers Need Salesforce Service Cloud + Field Service Lightning
The High-Stakes World of Turbine Manufacturing Turbines—whether for energy, aviation, or industrial applications—are some of the most complex and expensive machinery in the world. They power power plants, aircraft, and heavy industrial processes. A single turbine failure can cost millions in downtime and put safety and compliance at risk. For turbine manufacturers, after-sales service […]
