The brewery industry is evolving with consumer expectations, digitalization, and sustainability demands. From craft breweries to global giants, proactive service will become a competitive differentiator.
Salesforce, combined with IoT and AI, is enabling this transformation.
Future Trends in Brewery Service
-
IoT-Enabled Predictive Maintenance
-
Brewing and bottling assets monitored in real time.
-
Preventive cases auto-created.
-
-
AI-Powered Service Cloud
-
Einstein predicts downtime risks and batch quality issues.
-
Smart routing reduces delays.
-
-
Dealer Digitization
-
Portals improve distributor communication.
-
Knowledge bases support faster resolutions.
-
-
Sustainability Tracking
-
ESG dashboards for water, energy, CO₂ metrics.
-
Supports eco-conscious branding.
-
-
Service as a Revenue Model
-
OEMs move to predictive service contracts for brewing equipment.
-
Example
A brewery OEM integrated Salesforce IoT + FSL. Predictive servicing reduced batch spoilage by 31%, compliance reporting became fully digital, and dealer satisfaction improved.
Why Perigeon?
- Salesforce Partner with food & beverage industry expertise.
- Delivered predictive IoT service, compliance dashboards, dealer portals.
- Integrated Salesforce with ERP, MES, IoT, ESG platforms.
Conclusion
The brewery industry’s future is predictive, compliance-driven, and dealer-centric. With Salesforce Service Cloud, FSL, IoT, and AI, breweries can ensure uptime, reduce compliance risks, and build sustainable growth.
📩 Contact Perigeon to future-proof your brewery operations.
