Top 5 Salesforce Use Cases for Compressor Manufacturers

Compressors are mission-critical in industries like oil & gas, chemicals, automotive, and healthcare. Customers demand uptime guarantees and proactive maintenance.

Here are the top 5 Salesforce use cases where compressor manufacturers see maximum ROI.

Use Case 1: Warranty Claims Automation

  • Different warranties for core compressor vs parts.
  • Salesforce entitlements validate claims instantly.
  • Reduces manual errors and disputes.

Use Case 2: Predictive IoT Maintenance

  • IoT sensors detect anomalies in pressure, temperature, or vibration.
  • Salesforce auto-creates cases when thresholds are exceeded.
  • FSL dispatches technicians proactively.

Use Case 3: Dealer & Distributor Portals

  • Experience Cloud portals for case logging and tracking.
  • Dealers access service manuals and troubleshooting guides.
  • Improves transparency.

Use Case 4: SLA Management

  • SLA timers for response and resolution.
  • Escalation rules notify managers before breaches.
  • Real-time SLA dashboards.

Use Case 5: Service Analytics

  • Einstein Analytics dashboards for downtime patterns.
  • Predictive insights into service demand.

Example

A compressor OEM servicing hospitals integrated Salesforce SLA tracking. SLA breaches reduced by 30%, ensuring compliance with healthcare standards.

 

Why Perigeon?

  • Built dealer portals + predictive maintenance for compressor OEMs.
  • Salesforce-certified team with domain expertise in heavy equipment.

 

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