Transforming Automotive Experiences with Salesforce Automotive Cloud
📘 Post 1: Introduction to Salesforce Automotive Cloud Title: Driving Digital Transformation in Auto Industry with Salesforce Automotive Cloud Summary: Explore the key components of Salesforce Automotive Cloud, why it was built, and how it addresses the industry’s need for a connected customer, dealer, and vehicle lifecycle. Topics Covered: Overview of Automotive Cloud Industry pain […]
Delivering Service Excellence with Salesforce Service Cloud and Field Service
In today’s on-demand world, customers expect fast, efficient, and personalized support—whether they’re interacting online or at their doorstep. Salesforce offers the perfect combination through Service Cloud and Field Service—a unified platform that empowers businesses to deliver seamless service experiences both remotely and in the field. 💡 What is Salesforce Service Cloud? Salesforce Service Cloud […]
Revolutionizing Customer Service with Salesforce Service Cloud and Service CPQ
In today’s experience-driven economy, customer service is not just about resolving issues—it’s about delivering fast, personalized, and seamless experiences across every channel. Salesforce’s Service Cloud leads this transformation, and when combined with Service CPQ, it turns service operations into strategic revenue engines. 🔍 What is Service Cloud? Salesforce Service Cloud is a customer service […]
SFCC / SFRA Series – Part 6: SFRA vs. Headless Commerce: Which is Right for You?
In the evolving landscape of eCommerce, choosing the right architecture is critical for delivering exceptional customer experiences and achieving scalability. Salesforce Commerce Cloud offers two powerful options: the Storefront Reference Architecture (SFRA) and Headless Commerce. Each approach has its unique benefits, and selecting the best fit depends on your business goals, technical resources, and growth […]
SFCC / SFRA Series – Part 5: Integrating SFCC with Third-Party Tools
Salesforce Commerce Cloud (SFCC) offers robust capabilities for managing eCommerce operations, but its true power lies in its ability to seamlessly integrate with third-party tools. From payment gateways to CRM systems and marketing automation platforms, integrations extend SFCC’s functionality, streamlining workflows and improving customer experiences. At Perigeon, a Salesforce Consulting Partner, we specialize in […]
SFCC / SFRA Series – Part 4: Optimizing SFRA for Performance and SEO
Building an eCommerce storefront using Salesforce Commerce Cloud’s Storefront Reference Architecture (SFRA) is only the beginning. To ensure success, optimizing your storefront for performance and search engine visibility is critical. A fast, user-friendly, and SEO-compliant store attracts more visitors, keeps them engaged, and converts them into loyal customers. At Perigeon, a Salesforce Consulting Partner, […]
SFCC / SFRA Series – Part 3: Building an ECommerce Store with SFRA
Building an ECommerce Store with SFRA on Salesforce Commerce Cloud The Storefront Reference Architecture (SFRA) is Salesforce Commerce Cloud’s (SFCC) modern, modular framework for creating high-performance eCommerce storefronts. Designed with scalability, flexibility, and speed in mind, SFRA enables businesses to deliver engaging and efficient shopping experiences. In this post, we’ll walk you through […]
Part 2: Introduction to Storefront Reference Architecture (SFRA)
Introduction to SFRA: The Backbone of Salesforce Commerce Cloud The Storefront Reference Architecture (SFRA) is a modern framework designed to streamline and enhance the development process within Salesforce Commerce Cloud (SFCC). Built for flexibility and speed, SFRA empowers businesses to create scalable, responsive, and engaging storefronts. As a Salesforce Consulting Partner, Perigeon specializes […]
SFCC / SFRA Series – Part 1: What is Salesforce Commerce Cloud (SFCC)?
What is Salesforce Commerce Cloud? Features, Benefits, and Use Cases Salesforce Commerce Cloud (SFCC) is a leading eCommerce platform designed to empower businesses with the tools and scalability needed for today’s digital-first environment. With robust features like AI-powered personalization, omnichannel support, and seamless scalability, SFCC enables businesses to deliver outstanding customer experiences and achieve […]
