Why Auto Parts Manufacturers Need Salesforce Service Cloud + Field Service Lightning
The auto parts industry is one of the most critical pillars of the automotive ecosystem. From engines, brakes, and suspension systems to electronics and sensors, auto parts manufacturers ensure cars run safely and efficiently. But the industry faces rising complexity: Global supply chains with multiple dealer/distributor networks Frequent recalls and warranty claims Pressure to […]
Top 5 Salesforce Use Cases for Car Manufacturers
Car manufacturers are rethinking customer service. With EV adoption, connected vehicles, and direct-to-consumer sales models, after-sales service is becoming a key differentiator. Salesforce offers the tools to handle dealer networks, warranty claims, recalls, and predictive servicing at scale. Here are the top 5 use cases for car manufacturers. Use Case 1: Warranty & Recall […]
Why Car Manufacturers Need Salesforce Service Cloud + Field Service Lightning
The automotive industry is undergoing rapid transformation. Electric vehicles, connected cars, and shifting customer expectations are redefining how car manufacturers operate. For OEMs, it’s no longer just about building cars—it’s about delivering lifetime value through service excellence. Car buyers expect: Hassle-free warranty claims Real-time updates on recalls and repairs Seamless service across dealers Predictive, proactive […]
Top 5 Salesforce Use Cases for Compressor Manufacturers
Compressors are mission-critical in industries like oil & gas, chemicals, automotive, and healthcare. Customers demand uptime guarantees and proactive maintenance. Here are the top 5 Salesforce use cases where compressor manufacturers see maximum ROI. Use Case 1: Warranty Claims Automation Different warranties for core compressor vs parts. Salesforce entitlements validate claims instantly. Reduces manual […]
Why Compressor Manufacturers Need Salesforce Service Cloud + Field Service Lightning
Air, gas, and industrial compressors are the workhorses of global industries—from powering assembly lines and chemical plants to supporting hospitals and oil refineries. A single compressor failure can halt operations, disrupt supply chains, and cost companies thousands per hour. For compressor manufacturers, after-sales service is just as critical as product performance. Customers expect fast issue […]
Why Pump Manufacturers Need Salesforce Service Cloud + Field Service Lightning
From agriculture and water utilities to oil & gas and HVAC systems, pumps are everywhere. They are mission-critical components—when a pump fails, irrigation halts, refineries stall, and entire production lines come to a stop. For pump manufacturers, after-sales service is no longer just a “support function”—it’s a business differentiator. Customers expect quick warranty resolutions, guaranteed […]
Why Turbine Manufacturers Need Salesforce Service Cloud + Field Service Lightning
The High-Stakes World of Turbine Manufacturing Turbines—whether for energy, aviation, or industrial applications—are some of the most complex and expensive machinery in the world. They power power plants, aircraft, and heavy industrial processes. A single turbine failure can cost millions in downtime and put safety and compliance at risk. For turbine manufacturers, after-sales service […]
Top 5 Salesforce Use Cases for Machinery Manufacturers
From Product-Centric to Service-Centric Manufacturing The machinery manufacturing industry is no longer just about producing equipment—it’s about delivering end-to-end customer value. Whether it’s an industrial compressor, an agricultural tractor, or a construction crane, customers expect not only durability but also seamless after-sales service. This shift creates challenges: Complex service networks across global dealer ecosystems. Increasing […]
Why Machinery Manufacturers Need Salesforce Service Cloud + Field Service Lightning
A Shifting Industry Landscape The global machinery manufacturing industry, valued at more than $5 trillion, powers nearly every sector—from construction and mining to agriculture, energy, and logistics. These machines are capital-intensive, mission-critical, and built to last for decades. But the industry is evolving. Today, customers don’t just buy machines—they buy uptime, service quality, and reliability. […]
Why Service Cloud + Field Service Is the Future of Customer Experience
Customers don’t care about your internal departments—they care about outcomes. They expect their issues to be resolved seamlessly, whether handled by a call center agent or a field technician. The real magic happens when Salesforce Service Cloud and Field Service work together. Benefits of Service Cloud + FSL Integration 1. Case-to-Work Order Flow Cases […]
