How Salesforce Service Cloud Improves SLA Management & Compliance
Introduction In service-driven industries, service-level agreements (SLAs) are the foundation of customer trust. Missing an SLA can mean financial penalties and damaged relationships. Salesforce Service Cloud provides built-in tools to track, manage, and enforce SLAs—ensuring businesses deliver on promises. At Perigeon, we help organizations configure SLA frameworks that improve compliance while boosting customer satisfaction. […]
