Connected Assets & IoT in Salesforce Field Service: Proactive Service at Scale
With connected assets and IoT integration, Salesforce Field Service enables proactive service—turning traditional break-fix operations into predictive, value-added engagements. Connected Assets in Salesforce Store asset hierarchies (parent/child equipment). Track service history per asset. Link cases and work orders directly to installed products. IoT Integration IoT sensors detect anomalies → Trigger Salesforce alerts. Automatic […]
