The Future of Consumer Electronics Service with Salesforce + IoT
Consumer electronics is moving toward connected, AI-enabled, and sustainability-driven models. Customers expect proactive service, while regulators demand recycling and ESG compliance. Salesforce, combined with IoT and AI, is powering the shift. Future Trends in Consumer Electronics Service IoT-Connected Devices Smart TVs, appliances, and wearables monitored in real time. Service Cloud auto-creates cases before failures. […]
