The Future of Plastics Manufacturing Service with Salesforce + IoT

The plastics industry is under pressure from multiple fronts: sustainability demands, global competition, and customer expectations for proactive service. To survive and thrive, OEMs must move from reactive issue resolution to predictive, proactive service ecosystems. Salesforce, combined with IoT and AI, is the enabler.   Future Trends in Plastics Manufacturing Service IoT-Connected Machines Injection molding […]

Connected Assets & IoT in Salesforce Field Service: Proactive Service at Scale

With connected assets and IoT integration, Salesforce Field Service enables proactive service—turning traditional break-fix operations into predictive, value-added engagements.   Connected Assets in Salesforce Store asset hierarchies (parent/child equipment). Track service history per asset. Link cases and work orders directly to installed products.   IoT Integration IoT sensors detect anomalies → Trigger Salesforce alerts. Automatic […]