Transforming Automotive Experiences with Salesforce Automotive Cloud

📘 Post 1: Introduction to Salesforce Automotive Cloud

Title: Driving Digital Transformation in Auto Industry with Salesforce Automotive Cloud

Summary:
Explore the key components of Salesforce Automotive Cloud, why it was built, and how it addresses the industry’s need for a connected customer, dealer, and vehicle lifecycle.

Topics Covered:

• Overview of Automotive Cloud
• Industry pain points (disconnected dealer & OEM experiences, manual service flows)
• Introduction to Auto Data Model, CDP, and Automotive Console

📘 Post 2: Unified Customer Journeys – Sales, Service & Beyond

Title: Connecting the Automotive Journey from Showroom to Service Bay

Summary:
Learn how Automotive Cloud unifies customer interactions across purchase, finance, service, and loyalty touchpoints using a single Customer 360.

Topics Covered:

• Lifecycle Management (Prospect → Buyer → Owner)
• Personalization with CDP & Einstein
• Connected sales and after-sales processes

📘 Post 3: Dealer, OEM, and Partner Collaboration

Title: Seamless Collaboration Across Dealerships and OEMs with Salesforce Automotive Cloud

Summary:
Discover how Automotive Cloud bridges the gap between OEMs and dealerships using Partner Relationship Management (PRM) and shared workflows.

Topics Covered:

• Dealer Management System integration
• Lead routing, test drive tracking, quote management
• Real-time inventory and order visibility

📘 Post 4: Field Service & Connected Vehicles

Title: Smarter Field Operations and Vehicle Connectivity with Salesforce Automotive Cloud

Summary:
Explore how Field Service and IoT integrations enable proactive maintenance, recalls, and in-field diagnostics—powered by real-time telematics data.

Topics Covered:

• Work Order automation
• Predictive maintenance using sensor data
• Integration with Service Cloud & Field Service Lightning

📘 Post 5: How Perigeon Software Accelerates Automotive Cloud Adoption

Title: Accelerate Your Salesforce Automotive Cloud Journey with Perigeon Software

Summary:
See how Perigeon Software, a Salesforce Consulting Partner, enables automotive brands to deploy, customize, and integrate Automotive Cloud for real-world impact.

Topics Covered:

• Implementation strategy (OEM vs Dealer model)
• Data migration & security
• Real-time integration with ERP, DMS, and IoT platforms
• Success stories and industry best practices